Skip to main content
LOS ANGELES · PRIME VIRTUAL MAIL

Your address. Anywhere.

Your business address.
Your mail, anywhere.

Prime Virtual Mail gives individuals and businesses a Los Angeles mailing address with online mail management. Request scans, forwarding, pickup or disposal through your portal. No office space or meeting rooms are included.

Already a customer? Open your mailbox
Personal & BusinessVirtual / Physical MailboxUSPS Document Review

A SIMPLER MAILROOM

Your mail. Your control.

How it works

Receive01

Prime receives your mail

Review02

View your inbox and request scans

Request03

Choose forwarding, pickup, or disposal

Requests are processed after staff review. Additional services and postage are billed separately under your agreement.

All your mail. One place.

Prime mailbox services for individuals and businesses.

Receive & View Mail Online

View incoming mail and storage status through your private customer portal.

Open My Inbox

Scan Only What You Need

Request opening and scanning for individual items and access completed scans.

Open My Inbox

Forward, Pick Up, or Dispose

Request mail forwarding, pickup, or disposal and track the progress of each request.

Open My Inbox

USPS Form 1583 and identity and address verification are required before service activation. Scanning, forwarding, postage, and other additional services are billed separately according to your agreement and service terms.

Business mail, without an office lease

Prime Virtual Mail · Business Address & Virtual Mailbox

For home-based businesses, freelancers, online sellers and customers managing mail remotely. Keep personal and business mail separate with an approved Los Angeles mailing address and your own PMB number, without renting a workspace.

Included in your plan

Your assigned mailing address, approved-recipient mail receipt, online inbox updates and ordinary letter pickup during business hours. Incoming-mail and storage allowances follow your selected plan.

Add services as needed

Request opening and scanning, forwarding or secure shredding. Staff review your request and applicable charges; postage and materials are separate. Extra recipients, businesses and package handling need staff confirmation.

Activate before using the address

Apply with your legal and business names, complete the required identity checks and USPS Form 1583, then confirm the agreement and payment. Begin using your assigned address only after staff activate service.

Same mailbox plans, no surcharge just for the Virtual Office name. Existing contracts stay unchanged. No private office, meeting room, telephone answering or registered-agent service is included.

Business Address & Virtual Mailbox · Service Scope and Conditions
Service scope
Business mailing address and mail management for approved recipients, with an assigned PMB number, incoming-mail updates in your portal and ordinary letter pickup during business hours. This is a mail service, not an office lease.
Not included
No private office, desk, meeting room, on-site employee representation, telephone answering or registered-agent service is included.
Pricing and pickup
Use the selected mailbox plan; there is no separate Virtual Office name surcharge. Ordinary letter pickup is included for new plans. Scanning, forwarding, shredding, postage, materials, excess volume and extended storage are charged separately where applicable. Packages and extra recipients or businesses require staff confirmation of eligibility and pricing. Existing customers keep their agreed contract and rates.
Activation and authorization
Address use begins only after required identity and address checks, USPS Form 1583, agreement, payment confirmation and staff activation. Opening, scanning, shredding and disposal require customer authorization. Pickup requires identification and an authorized recipient.
Address use
Use the exact mailing format and PMB designation supplied by staff. Do not describe a PMB as a private office or suite. Business registration, banking and Google Business Profile eligibility are determined by the relevant institution and are not guaranteed.
Ending service
Contact staff before ending service and update your senders. Before activation, the written agreement must specify cancellation notice, refund conditions, remaining-mail handling and any forwarding or storage charges, subject to USPS requirements. Ending service is not authorization to automatically shred or discard mail.

Service disclosure · prime-mail-service-2026-10-31-v1 · This summary does not replace your signed agreement or change an existing contract.

Prime Virtual Mail

A plan for your mail volume

Choose your incoming-mail allowance for personal or approved business mail. Ordinary letter pickup is included; scans and forwarding are extra. No office space or Virtual Office name surcharge.

Starter

$9.99/mo

$9.99 for 1 month(s)

  • 30 incoming items/month
  • $0.35 per additional item
  • 30 days letter storage
  • Online inbox & service requests
Choose Starter

Essential

$14.99/mo

$14.99 for 1 month(s)

  • 60 incoming items/month
  • $0.35 per additional item
  • 30 days letter storage
  • Online inbox & service requests
Choose Essential

Plus

$24.99/mo

$24.99 for 1 month(s)

  • 120 incoming items/month
  • $0.35 per additional item
  • 30 days letter storage
  • Online inbox & service requests
Choose Plus

Premium

$39.99/mo

$39.99 for 1 month(s)

  • 240 incoming items/month
  • $0.35 per additional item
  • 30 days letter storage
  • Online inbox & service requests
Choose Premium

Monthly allowances do not multiply with your payment period or roll over. No term discount. Physical mailboxes are quoted separately. Application, USPS Form 1583, verification and staff approval are required; selecting a plan does not charge a card or activate service.

Pay only for the services you request

Mail Recycling
Discard ordinary mail on request; secure shredding is separate.
$0.00 · Per Item
Mail Forwarding
Actual shipping cost plus $2 handling per shipment. Materials and package consolidation are separate.
Actual postage + $2.00 handling
Open & Scan
Per envelope, includes up to 10 pages. Additional pages billed separately.
$2.25 · Per Item
Package Consolidation
Per package consolidated, plus any packaging materials.
$1.95 · Per Item
Packaging Materials
Actual packaging material cost, with no markup.
Actual materials + 0%
Additional Scan Pages
Per page after the first 10 pages in a scan order.
$0.25 · Per Page
Secure Shredding
Per envelope of up to 10 pages. Larger jobs require a staff quote.
$2.25 · Per Item
Extended Letter Storage
Per letter for each additional 30-day block after the included 30 days. Package storage is quoted separately.
$1.10 · Flat Fee

USD, before applicable taxes. Scanning, shipping and materials are not included in the base plan. Package storage, oversized items and services not listed require a separate quote. Staff review usage and charges before billing; no automatic usage charge is made by selecting a plan.