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PRIME VIRTUAL MAIL

Your U.S. Mailbox.
Anywhere.

VIRTUAL MAILBOX · BUSINESS ADDRESS · MAIL FORWARDING

Prime Virtual Mail gives individuals and businesses a Los Angeles mailing address with online mail management. Request scans, forwarding, pickup or disposal through your portal. No office space or meeting rooms are included.

Already a customer? Open your mailbox
Personal & BusinessVirtual / Physical MailboxUSPS Document Review

A SIMPLER MAILROOM

Your mail. Your control.

How it works

Receive01

Prime receives your mail

Review02

View your inbox and request scans

Request03

Choose forwarding, pickup, or disposal

Requests are processed after staff review. Additional services and postage are billed separately under your agreement.

All your mail. One place.

Prime mailbox services for individuals and businesses.

Receive & View Mail Online

View incoming mail and storage status through your private customer portal.

Open My Inbox

Scan Only What You Need

Request opening and scanning for individual items and access completed scans.

Open My Inbox

Forward, Pick Up, or Dispose

Request mail forwarding, pickup, or disposal and track the progress of each request.

Open My Inbox

USPS Form 1583 and identity and address verification are required before service activation. Scanning, forwarding, postage, and other additional services are billed separately according to your agreement and service terms.

Business mail, without an office lease

Prime Virtual Mail · Business Address & Virtual Mailbox

For home-based businesses, freelancers, online sellers and customers managing mail remotely. Keep personal and business mail separate with an approved Los Angeles mailing address and your own PMB number, without renting a workspace.

Included in your plan

Your assigned mailing address, approved-recipient mail receipt, online inbox updates and ordinary letter pickup during business hours. Incoming-mail and storage allowances follow your selected plan.

Add services as needed

Request opening and scanning, forwarding or secure shredding. Staff review your request and applicable charges; postage and materials are separate. Extra recipients, businesses and package handling need staff confirmation.

Activate before using the address

Apply with your legal and business names, complete the required identity checks and USPS Form 1583, then confirm the agreement and payment. Begin using your assigned address only after staff activate service.

Business mailbox accounts include one approved business recipient name. Additional recipients and services may incur fees. Existing contracts stay unchanged. No private office, meeting room, telephone answering or registered-agent service is included.

Business Address & Virtual Mailbox · Service Scope and Conditions
Service scope
Business mailing address and mail management for approved recipients, with an assigned PMB number, incoming-mail updates in your portal and ordinary letter pickup during business hours. This is a mail service, not an office lease.
Not included
No private office, desk, meeting room, on-site employee representation, telephone answering or registered-agent service is included.
Pricing and pickup
Use the selected mailbox plan; there is no separate Virtual Office name surcharge. Ordinary letter pickup is included for new plans. Scanning, forwarding, shredding, postage, materials, excess volume and extended storage are charged separately where applicable. Packages and extra recipients or businesses require staff confirmation of eligibility and pricing. Existing customers keep their agreed contract and rates.
Activation and authorization
Address use begins only after required identity and address checks, USPS Form 1583, agreement, payment confirmation and staff activation. Opening, scanning, shredding and disposal require customer authorization. Pickup requires identification and an authorized recipient.
Address use
Use the exact mailing format and PMB designation supplied by staff. Do not describe a PMB as a private office or suite. Business registration, banking and Google Business Profile eligibility are determined by the relevant institution and are not guaranteed.
Ending service
Contact staff before ending service and update your senders. Before activation, the written agreement must specify cancellation notice, refund conditions, remaining-mail handling and any forwarding or storage charges, subject to USPS requirements. Ending service is not authorization to automatically shred or discard mail.

Service disclosure · prime-mail-service-2026-10-31-v1 · This summary does not replace your signed agreement or change an existing contract.

PRIME VIRTUAL MAIL

Your U.S. Address. Your Mail Online.

Get a real U.S. mailing address and manage your mail from anywhere. Choose a plan that fits your personal or business needs.

Account type
Billing period

Prices below are billed monthly. Mail allowances reset monthly, even with annual billing. Unused items do not roll over.

Starter

Personal Mailbox

$9.99 / month

$9.99 billed monthly.

  • 30 incoming mail items per month
  • $0.35 per additional item
  • 30 days ordinary letter storage
  • Real U.S. mailing address & unique PMB
  • Secure dashboard & exterior mail images
  • Mail notifications & management requests
  • Basic local letter pickup & customer support

Paid add-ons: opening & scanning, forwarding postage, and package services. Additional business names and recipients require USPS verification and may incur fees.

Choose Starter
Recommended for Personal

Essential

Personal Mailbox

$14.99 / month

$14.99 billed monthly.

  • 60 incoming mail items per month
  • $0.35 per additional item
  • 30 days ordinary letter storage
  • Real U.S. mailing address & unique PMB
  • Secure dashboard & exterior mail images
  • Mail notifications & management requests
  • Basic local letter pickup & customer support

Paid add-ons: opening & scanning, forwarding postage, and package services. Additional business names and recipients require USPS verification and may incur fees.

Choose Essential

Plus

Personal Mailbox

$24.99 / month

$24.99 billed monthly.

  • 120 incoming mail items per month
  • $0.35 per additional item
  • 30 days ordinary letter storage
  • Real U.S. mailing address & unique PMB
  • Secure dashboard & exterior mail images
  • Mail notifications & management requests
  • Basic local letter pickup & customer support

Paid add-ons: opening & scanning, forwarding postage, and package services. Additional business names and recipients require USPS verification and may incur fees.

Choose Plus

Premium

Personal Mailbox

$39.99 / month

$39.99 billed monthly.

  • 240 incoming mail items per month
  • $0.35 per additional item
  • 30 days ordinary letter storage
  • Real U.S. mailing address & unique PMB
  • Secure dashboard & exterior mail images
  • Mail notifications & management requests
  • Basic local letter pickup & customer support

Paid add-ons: opening & scanning, forwarding postage, and package services. Additional business names and recipients require USPS verification and may incur fees.

Choose Premium

Business mailbox accounts include one approved business recipient name. Additional recipients and services may incur fees.

Mail scanning, forwarding postage, and package services are billed separately. Physical mailbox rentals are quoted and billed separately. No unlimited storage or package receiving is included.

Choose Plan starts a staff-reviewed pricing inquiry, not an automatic subscription or payment. Existing customers retain their contracted rates. All recipients require applicable USPS verification before using an address.

Pay only for the services you request

Mail Recycling
Discard ordinary mail on request; secure shredding is separate.
$0.00 · Per Item
Mail Forwarding
Actual shipping cost plus $2 handling per shipment. Materials and package consolidation are separate.
Actual postage + $2.00 handling
Open & Scan
Per envelope, includes up to 10 pages. Additional pages billed separately.
$2.25 · Per Item
Package Consolidation
Per package consolidated, plus any packaging materials.
$1.95 · Per Item
Packaging Materials
Actual packaging material cost, with no markup.
Actual materials + 0%
Additional Scan Pages
Per page after the first 10 pages in a scan order.
$0.25 · Per Page
Secure Shredding
Per envelope of up to 10 pages. Larger jobs require a staff quote.
$2.25 · Per Item
Extended Letter Storage
Per letter for each additional 30-day block after the included 30 days. Package storage is quoted separately.
$1.10 · Flat Fee

USD, before applicable taxes. Scanning, shipping and materials are not included in the base plan. Package storage, oversized items and services not listed require a separate quote. Staff review usage and charges before billing; no automatic usage charge is made by selecting a plan.